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Slide 1 of 3: Consumer Protection
Consumer Protection
We empower consumers with knowledge on their rights and obligations
in the marketplace and improve the handling and resolution of complaints.
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Mergers and Monopolies
We regulate mergers and acquisitions and investigate abuse of dominance
to maintain a competitive business environment.
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Restrictive Business Practices
We eliminate cartel behavior and deter restrictive business practices.
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News
Nov 21 2023
CCPC REVIEWS THE NON-ISSUANCE OF SMALL CURRENCY DENOMINATIONS TO CUSTOMERS BY RETAIL OUTLETS
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News
Oct 25 2023
NON-ISSUANCE OF SMALL CHANGE TO CUSTOMERS
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News
Oct 12 2023
THE COMPETITION AND CONSUMER PROTECTION COMMISSION RECOVERS OVER ZMW 2 MILLION IN REFUNDS FOR CONSUMERS
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News
Aug 23 2023
CCPC APPROVES MERGERS CITING ABSENCE OF COMPETITION EFFECTS ON ECONOMY, AS IT CRACKS WHIP ON ROOFING CARTEL TO PROTECT CONSUMERS
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CCPC ENHANCES AWARENESS ON COMPETITION AND CONSUMER PROTECTION AMONG LEARNERS AT THE 2026 JUNIOR FARMER AGRICULTURE SHOW.
May 26 2026
Consumer Welfare Enhanced Through Strategic Collaboration at Metrology Day.
May 20 2026
The Competition and Consumer Protection Commission (CCPC) participated in the 25th Annual Conference of the International Competition Network being held in Manila, Philippines.
May 12 2026
CCPC Strengthens Consumer Protection in Aviation Through Landmark MoU with CAA.
Apr 27 2026
The Competition and Consumer Protection Commission (CCPC) joined industry stakeholders in the launch of the Standardised Mobile Money Agent Training Manual, an important step toward strengthening consumer protection and trust in Zambia’s digital financial ecosystem.
May 19 2026
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International Consumer Protection