Get in touch with us on 0975873988 | +260 211 232 657 | +260 211 222 787 | Toll Free 5678 | | page | page

Ministry of Commerce trade and Industry

About Us


The Competition and Consumer Protection Commission (CCPC) is a statutory body under the Ministry of Commerce Trade and Industry, established with a unique dual mandate to protect the competition process in the Zambian Economy and also to protect consumers. The CCPC was established in 1997 under the name Zambia Competition Commission (ZCC). The name was then changed in 2010 to Competition and Consumer Protection Commission (CCPC) following the enactment of the new Act called the Competition and Consumer Protection Act (CCPA) No. 24 of 2010 and repeal of the old Act.


“To safeguard and promote a competitive business environment and enhance consumer welfare by prohibiting anti-competitive and unfair trading practices in Zambia”


“A vibrant and dynamic protector of competitive markets and consumer welfare in Zambia”

Our Mandate

The mandate of the Commission cuts across all economic sectors. CCPC regulates the Zambian economy to avoid restrictive business practices, abuse of dominant position of market power, anti-competitive mergers and acquisitions and cartels as these erode consumer welfare. The Commission is also mandated to enhance consumer welfare. In general terms therefore, the principle aim of the Commission is to safeguard competition and ensure consumer protection.

Investigate And Assess Cartels

  1. Fixing of prices among competitors.
  2. Division of markets by allocating customers, suppliers or territories.
  3. Setting of production volume/output.
  4. Collusive tendering or bid riggin.

Review, Investigate And Assess Abuse Of Dominance Conducts Which Takes The Form Of:

  1. Applying dissimilar conditions to equivalent transactions with other trading parties
  2. Denying any person access to an essential facility
  3. Predatory pricing of goods and services
  4. Excessive pricing of goods and services
  5. Imposing unfair trading conditions such as exclusive dealing and tying/bundling of products and services

Review, Assess And Investigate Mergers

  1. Sale or lease of assets of an enterprise to an independent enterprise
  2. Amalgamation or combination of independent enterprises
  3. Occurrence of a joint venture that involves two or more independent enterprises

Ensuring That Consumers Are Protected From Unfair Trading Practices

  1. Investigating and analysing consumer rights violations as stipulated in that Act
  2. Educating and sensitising the public on consumer protection provisions in the Act as well as their rights as enshrined in other various pieces of legislation
  3. Carrying out advocacy between the business entities and the consumers and mediating between them

Our Objectives

    The key objectives of the Commission are:

  • To promote a culture of competition for a sustained economic growth and wealth creation.
  • To protect and enhance consumer welfare in the economy for the benefit of all Zambians.

Organisational Values

In the discharge of functions, the Commission has committed to be guided by a set of organizational values. These values will influence how it discharges its functions, including its investigations, public outreach and stakeholder engagement. These values will, additionally serve to guide the conduct of the Board and Staff.

  • Professional – We act in a skilled and diligent manner, exhibiting good judgment and polite behaviour.
  • Integrity – We act fairly, ethically and transparently in all we do.
  • Respect– We respect and value all our stakeholders.
  • Excellence– We use our energy, skills and resources to deliver the best service.
  • Responsive – We proactively engage with all our stakeholders and respond in a timely manner.
  • Transparency – We are accountable and respect due process.


The Commission has a Board of Commissioners, appointed by the Minister of Commerce, Trade and Industry, which is the governing body and is responsible for the guidance of the Commission’s affairs. The Board has both corporate governance and adjudicative functions under the Act. The Commission also has a Secretariat appointed by the Board, whose primary role is to investigate cases and administer its affairs on a day by day basis.

The operations of the Commission are policy driven and within the confines of the Ministry of Commerce, Trade and Industry (MCTI) Strategic Focus and the Seventh National Development Plan. The Board has thus a performance contract with MCTI with clear targets and reporting mechanisms and for each year. Under its contractual obligations, the Board is expected to ensure that competition and consumer protection are promoted and protected. The Board further ensures that the operations of the Commission and its financial status are prudent and sound at all times.


The following are the Board Committees with respective terms of reference:

Technical Committee

  • Advise on strategic goals and related technical aspects of the operational
  • performance of the Commission and implementation of the Act;
  • Work with Management on issues related to the core functions of the Commission;
  • Review the quality of work carried out by the Commission, and Strategic Planning.
  • Adjudication of cases.

Audit and Risk Management Committee

  • Periodically review the Commission's financial reports in liaison with the External and Internal Auditors;
  • Review the Commission's financial related statutory and non-statutory reporting obligations;
  • Advise on risk identification and mitigation measures; and check on the reasonableness of the effectiveness and robustness of internal control measures.
  • Strategic Planning.

Finance and Administration Committee

  • Review the budgeting processes of the Commission and measures to broaden sources of the Commission's financial resources;
  • Review the interface between the Commission's resource inputs and expected outputs;
  • Advise on internal financial control systems and provide oversight on financial reporting.
  • Advise on Human Resource and Administration related issues.


The Board of Commissioners is vested with the responsibility, inter alia, of adjudicating on regulatory applications, making determinations and issuing orders. The Commissioners are appointed on a part-time basis for a term of four-years. The Executive Director is an ex-officio Member of the Board. The following was the Composition of the Board, during the period under review.

Currently vacant


Dr Chenga.S.Chisha

Finance Commitee Chairman

Dr Aubrey Chibumba

Audit Committee Chairman

Mr Fredrick Imasiku

Technical Committee Chairman

Mr Chilufya Sampa