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Slide 1 of 3: Consumer Protection
Consumer Protection

Consumer Protection

We empower consumers with knowledge on their rights and obligations in the marketplace and improve the handling and resolution of complaints.

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Fair Competition

Mergers and Monopolies

We regulate mergers and acquisitions and investigate abuse of dominance to maintain a competitive business environment.

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Restrictive Business Practices

Restrictive Business Practices

We eliminate cartel behavior and deter restrictive business practices.

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Latest News

News
CCPC ALERTS CONSUMERS IN ZAMBIA ON RECALL OF CERTAIN LAND ROVER DEFENDER, DISCOVERY AND RANGE ROVER VEHICLES OVER POTENTIAL AIRBAG CONCERNS
Aug 21 2026

CCPC ALERTS CONSUMERS IN ZAMBIA ON RECALL OF CERTAIN LAND ROVER DEFENDER, DISCOVERY AND RANGE ROVER VEHICLES OVER POTENTIAL AIRBAG CONCERNS

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News
STAKEHOLDER COMMENTS FOR THE DRAFT GUIDELINES
Aug 11 2026

STAKEHOLDER COMMENTS FOR THE DRAFT GUIDELINES

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News
PUBLIC NOTICE: CONSUMER RIGHTS AND ONGOING INQUIRY
Apr 08 2026

PUBLIC NOTICE: CONSUMER RIGHTS AND ONGOING INQUIRY

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News
MARCH 2026 PUBLIC AWARENESS ACTIVITIES AND COUNTRYWIDE INSPECTIONS
Mar 31 2026

MARCH 2026 PUBLIC AWARENESS ACTIVITIES AND COUNTRYWIDE INSPECTIONS

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Events

MARCH 2026 PUBLIC AWARENESS ACTIVITIES AND COUNTRYWIDE INSPECTIONS

CCPC ENHANCES AWARENESS ON COMPETITION AND CONSUMER PROTECTION AMONG LEARNERS AT THE 2026 JUNIOR FARMER AGRICULTURE SHOW.

May 26 2026
MARCH 2026 PUBLIC AWARENESS ACTIVITIES AND COUNTRYWIDE INSPECTIONS

Consumer Welfare Enhanced Through Strategic Collaboration at Metrology Day.

May 20 2026
MARCH 2026 PUBLIC AWARENESS ACTIVITIES AND COUNTRYWIDE INSPECTIONS

The Competition and Consumer Protection Commission (CCPC) participated in the 25th Annual Conference of the International Competition Network being held in Manila, Philippines.

May 12 2026
MARCH 2026 PUBLIC AWARENESS ACTIVITIES AND COUNTRYWIDE INSPECTIONS

CCPC Strengthens Consumer Protection in Aviation Through Landmark MoU with CAA.

Apr 27 2026
MARCH 2026 PUBLIC AWARENESS ACTIVITIES AND COUNTRYWIDE INSPECTIONS

The Competition and Consumer Protection Commission (CCPC) joined industry stakeholders in the launch of the Standardised Mobile Money Agent Training Manual, an important step toward strengthening consumer protection and trust in Zambia’s digital financial ecosystem.

May 19 2026