Chilenje Market was the focal point of routine inspection and sensitisations as the Competition and Consumer Protection Commission (CCPC) in collaboration with the Lusaka City Council went all out. The routine inspection and sensitisation exercise was aimed at promoting fair trade, awareness and protecting consumer welfare.
The initiative saw the team move through the market, from vegetable stalls to grain sections engaging traders and consumers directly on issues such as accurate product labelling, expiry dates, disclaimers, fair business conduct, and consumer rights. By the end of the exercise, goods valued at K8,817.00 had been seized for non-compliance.
Traders were cooperative and welcomed the engagement with enthusiasm, appreciating the balanced approach that combined enforcement with education.
Additionally, traders were encouraged to inspect products upon receipt and prior to display to ensure compliance with the law and to avoid unwanted losses. Consumers were equally encouraged to speak up and know their rights when it comes to quality, safe goods and fair treatment.
Should you encounter any unfair business practices or have concerns regarding consumer protection, reach out to CCPC. We are always ready to listen and act.
The routine exercise is aimed at ensuring that traders are offering safe products that are compliant, and properly labeled in line with consumer protection standard.
During the inspections, several non-compliant goods including expired products such as Noodle, cornflakes, Jik, powdered milk, and assorted drinks among others were confiscated from the shops.
In addition to the inspections, the team conducted sensitization activities for both traders and consumers.
These engagements focus on raising awareness about consumer rights and responsibilities, while encouraging adherence to safe and ethical business practices.
Goods valued at K5,785.00 have been seized and disposed of after being found expired during a joint inspection conducted by the Competition and Consumer Protection Commission (CCPC) Kasama Office in collaboration with the Luwingu Town Council.
The exercise targeted various trading outlets within Luwingu District to ensure compliance with product safety standards and protect consumers from harmful products.
The Commission wishes to urge traders to regularly check their stock and adhere to set regulations.
Failure to comply with product safety requirements will result in enforcement action, including seizure and disposal of non-compliant goods.
The Competition and Consumer Protection Commission (CCPC) Solwezi Office, in collaboration with the Pensions and Insurance Authority (PIA) yesterday conducted a consumer rights sensitization exercise at Solwezi Mitech Market in continuation of World Consumer Rights Day (WCRD) commemoration and in line with Financial Literacy Week.
The initiative through dance performances, sketches and one on one engagements aimed to raise awareness to the general public on consumer rights and fair trading practices among traders and consumers.
The exercise forms part of ongoing efforts to promote safe products and confident consumers.
CCPC
Events
CCPC signs MOU with NaCC
On 7th September 2023, The Competition and Consumer Protection Commission and the Namibian Competiton Commission (NaCC) signed a memorandum of understanding on strengthening cooperation in competition law enforcement between the two countries at Kenneth Kaunda Conference Centre in Lusaka on . The MOU was signed at the Joint Zambia Namibia Trade Commission meeting and was witnessed by Zambia's Acting Minister of Commerce, Trade and Industry Hon. Rodney Sikumba, MP and The Minister of Trade and Industralisation for the Republic of Namibia Hon. Lucia Lipumbu and the respective High Commissioners accredited to both Zambia and Namibia. When Namibia was establishing their Commission in 2009, they came to Zambia to learn.
CCPC signs MOU with NaCC
Date: 7th September 2023.
CCPC signs MOU with NaCC
Date: 7th September 2023.
CCPC COMESA MoU Signing Ceremony
The Competition and Consumer Protection Commission (CCPC) signed a revised Memorandum of Understanding (MoU) with the COMESA Competition Commission (CCC) on 4th November, 2022 at Lusaka’s Mulungushi International Conference Center. The MoU has areas of cooperation which include; regional e-commerce consumer protection, preparation of the Zambian business community through acquiring information on how to competitively position themselves under the African Continental Free Trade Area (AfCFTA) agreement and joint investigations on consumer and anti-competitive business practice cases among others.