Get in touch with us on: 0975873988 | +260 211 232 657 | | Toll Free: 5678

News Article

CCPC REVIEWS THE NON-ISSUANCE OF SMALL CURRENCY DENOMINATIONS TO CUSTOMERS BY RETAIL OUTLETS

2023-11-21
The Competition and Consumer Protection Commission (CCPC) has embarked on an exercise to review the reported non–issuance of small-denominated change to consumers by retailers in the country. This follows numerous consumer complaints received by the Commission to the effect that retailers do not give consumers small change after transacting. In this regard, the Commission has issued a Call for Comments pursuant to Sections 5(d) and 85 of the Competition and Consumer Protection Act No. 24 of 2010 (“the Act”). The Commission has since commenced engagements with the retail sector to make submissions on this general practice towards the successful completion of the review.

For More click on the link.PRESS-STATEMENT.pdf (ccpc.org.zm)

MUBIANA NALWENDO (Mr.)

CCPC

Upcoming Events

CCPC ENHANCES AWARENESS ON COMPETITION AND CONSUMER PROTECTION AMONG LEARNERS AT THE 2026 JUNIOR FARMER AGRICULTURE SHOW.

Consumer Welfare Enhanced Through Strategic Collaboration at Metrology Day.

The Competition and Consumer Protection Commission (CCPC) participated in the 25th Annual Conference of the International Competition Network being held in Manila, Philippines.

CCPC Strengthens Consumer Protection in Aviation Through Landmark MoU with CAA.

The Competition and Consumer Protection Commission (CCPC) joined industry stakeholders in the launch of the Standardised Mobile Money Agent Training Manual, an important step toward strengthening consumer protection and trust in Zambia’s digital financial ecosystem.