CCPC REVIEWS THE NON-ISSUANCE OF SMALL CURRENCY DENOMINATIONS TO CUSTOMERS BY RETAIL OUTLETS
The Competition and Consumer Protection Commission (CCPC) has embarked on an exercise to review the reported non–issuance of small-denominated change to consumers by retailers in the country. This follows numerous consumer complaints received by the Commission to the effect that retailers do not give consumers small change after transacting. In this regard, the Commission has issued a Call for Comments pursuant to Sections 5(d) and 85 of the Competition and Consumer Protection Act No. 24 of 2010 (“the Act”). The Commission has since commenced engagements with the retail sector to make submissions on this general practice towards the successful completion of the review.
For More click on the link.PRESS-STATEMENT.pdf (ccpc.org.zm)