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Slide 1 of 3: Consumer Protection
Consumer Protection

Consumer Protection

We empower consumers with knowledge on their rights and obligations in the marketplace and improve the handling and resolution of complaints.

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Fair Competition

Mergers and Monopolies

We regulate mergers and acquisitions and investigate abuse of dominance to maintain a competitive business environment.

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Restrictive Business Practices

Restrictive Business Practices

We eliminate cartel behavior and deter restrictive business practices.

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Latest News

News
BUSINESS OWNERS WARNED TO AVOID DECEPTIVE DEALS - PRESS STATEMENT
Nov 29 2024

BUSINESS OWNERS WARNED TO AVOID DECEPTIVE DEALS - PRESS STATEMENT

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News
RESTRICTIVE BUSINESS PRACTICES : COMESA COMPETITON COMMISSION FINES THE CONFERATION OF AFRICAN FOOTBALL (CAF) AND BEIN MEDIA GROUP LLC (bEIN) FOR BREACH OF THE COMESA COMPETITON REGULATIONS
Jan 26 2024

RESTRICTIVE BUSINESS PRACTICES : COMESA COMPETITON COMMISSION FINES THE CONFERATION OF AFRICAN FOOTBALL (CAF) AND BEIN MEDIA GROUP LLC (bEIN) FOR BREACH OF THE COMESA COMPETITON REGULATIONS

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News
CCPC REVIEWS THE NON-ISSUANCE OF SMALL CURRENCY DENOMINATIONS TO CUSTOMERS BY RETAIL OUTLETS
Nov 21 2023

CCPC REVIEWS THE NON-ISSUANCE OF SMALL CURRENCY DENOMINATIONS TO CUSTOMERS BY RETAIL OUTLETS

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News
NON-ISSUANCE OF SMALL CHANGE TO CUSTOMERS
Oct 25 2023

NON-ISSUANCE OF SMALL CHANGE TO CUSTOMERS

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Events

NON-ISSUANCE OF SMALL CHANGE TO CUSTOMERS

CCPC ENHANCES AWARENESS ON COMPETITION AND CONSUMER PROTECTION AMONG LEARNERS AT THE 2026 JUNIOR FARMER AGRICULTURE SHOW.

May 26 2026
NON-ISSUANCE OF SMALL CHANGE TO CUSTOMERS

Consumer Welfare Enhanced Through Strategic Collaboration at Metrology Day.

May 20 2026
NON-ISSUANCE OF SMALL CHANGE TO CUSTOMERS

The Competition and Consumer Protection Commission (CCPC) participated in the 25th Annual Conference of the International Competition Network being held in Manila, Philippines.

May 12 2026
NON-ISSUANCE OF SMALL CHANGE TO CUSTOMERS

CCPC Strengthens Consumer Protection in Aviation Through Landmark MoU with CAA.

Apr 27 2026
NON-ISSUANCE OF SMALL CHANGE TO CUSTOMERS

The Competition and Consumer Protection Commission (CCPC) joined industry stakeholders in the launch of the Standardised Mobile Money Agent Training Manual, an important step toward strengthening consumer protection and trust in Zambia’s digital financial ecosystem.

May 19 2026

Related Links

International Consumer Protection
and Enforcement Network Comesa Competition Commission Energy Regulation Board Zambia Bureau of Standards Zambia Metrology Agency Zambia Information &
Communications Technology Authority

Get in touch with us

Plot 3827 Parliament Road Opposite
Mulungushi Conference Centre Olympia Park, Lusaka. 8:00 hrs - 17:00 hrs, Monday - Friday +260 211 232 657 | +260 211 222 787 +260 975873988 Toll Free 5678 zcomp@ccpc.org.zm X page Facebook page

Our Offices

Lusaka Kitwe Chipata Solwezi Livingstone
Mongu Chinsali Mansa kabwe

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