Get in touch with us on: 0975873988 | +260 211 232 657 | | Toll Free: 5678
Slide 1 of 3: Consumer Protection
Consumer Protection

Consumer Protection

We empower consumers with knowledge on their rights and obligations in the marketplace and improve the handling and resolution of complaints.

File a Complaint
Fair Competition

Mergers and Monopolies

We regulate mergers and acquisitions and investigate abuse of dominance to maintain a competitive business environment.

Learn More
Restrictive Business Practices

Restrictive Business Practices

We eliminate cartel behavior and deter restrictive business practices.

Learn More

Latest News

News
CCPC LEADERS IN ACTION!
Jul 03 2025

CCPC LEADERS IN ACTION!

Read more
News
FNB ZAMBIA PAYS COURTESY CALL ON CCPC
Jul 01 2025

FNB ZAMBIA PAYS COURTESY CALL ON CCPC

Read more
News
CCPC PARTICIPATES IN THE AFRICA PUBLIC SERVICE DAY 2025
Jun 29 2025

CCPC PARTICIPATES IN THE AFRICA PUBLIC SERVICE DAY 2025

Read more
News
CCPC WINS FIRST PRIZE FOR CITIZEN ENGAGEMENT AT AFRICA PUBLIC SERVICE DAY 2025
Jun 29 2025

CCPC WINS FIRST PRIZE FOR CITIZEN ENGAGEMENT AT AFRICA PUBLIC SERVICE DAY 2025

Read more

Events

CCPC WINS FIRST PRIZE FOR CITIZEN ENGAGEMENT AT AFRICA PUBLIC SERVICE DAY 2025

CCPC ENHANCES AWARENESS ON COMPETITION AND CONSUMER PROTECTION AMONG LEARNERS AT THE 2026 JUNIOR FARMER AGRICULTURE SHOW.

May 26 2026
CCPC WINS FIRST PRIZE FOR CITIZEN ENGAGEMENT AT AFRICA PUBLIC SERVICE DAY 2025

Consumer Welfare Enhanced Through Strategic Collaboration at Metrology Day.

May 20 2026
CCPC WINS FIRST PRIZE FOR CITIZEN ENGAGEMENT AT AFRICA PUBLIC SERVICE DAY 2025

The Competition and Consumer Protection Commission (CCPC) participated in the 25th Annual Conference of the International Competition Network being held in Manila, Philippines.

May 12 2026
CCPC WINS FIRST PRIZE FOR CITIZEN ENGAGEMENT AT AFRICA PUBLIC SERVICE DAY 2025

CCPC Strengthens Consumer Protection in Aviation Through Landmark MoU with CAA.

Apr 27 2026
CCPC WINS FIRST PRIZE FOR CITIZEN ENGAGEMENT AT AFRICA PUBLIC SERVICE DAY 2025

The Competition and Consumer Protection Commission (CCPC) joined industry stakeholders in the launch of the Standardised Mobile Money Agent Training Manual, an important step toward strengthening consumer protection and trust in Zambia’s digital financial ecosystem.

May 19 2026