Get in touch with us on: 0975873988 | +260 211 232 657 | | Toll Free: 5678
Slide 1 of 3: Consumer Protection
Consumer Protection

Consumer Protection

We empower consumers with knowledge on their rights and obligations in the marketplace and improve the handling and resolution of complaints.

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Fair Competition

Mergers and Monopolies

We regulate mergers and acquisitions and investigate abuse of dominance to maintain a competitive business environment.

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Restrictive Business Practices

Restrictive Business Practices

We eliminate cartel behavior and deter restrictive business practices.

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Latest News

News
THE COMPETITION AND CONSUMER PROTECTION COMMISSION RECOVERS OVER ZMW 2 MILLION IN REFUNDS FOR CONSUMERS
Oct 12 2023

THE COMPETITION AND CONSUMER PROTECTION COMMISSION RECOVERS OVER ZMW 2 MILLION IN REFUNDS FOR CONSUMERS

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News
CCPC APPROVES MERGERS CITING ABSENCE OF COMPETITION EFFECTS ON ECONOMY, AS IT CRACKS WHIP ON ROOFING CARTEL TO PROTECT CONSUMERS
Aug 23 2023

CCPC APPROVES MERGERS CITING ABSENCE OF COMPETITION EFFECTS ON ECONOMY, AS IT CRACKS WHIP ON ROOFING CARTEL TO PROTECT CONSUMERS

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News
REDUCTION IN SELECTED FEES AT PACRA AND CCPC
Apr 04 2023

REDUCTION IN SELECTED FEES AT PACRA AND CCPC

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News
PERFORMANCE UPDATE OF THE COMPETITION & CONSUMER PROTECTION COMMISSION FROM 1 ST JANUARY TO 31 ST DECEMBER, 2022
Feb 23 2023

PERFORMANCE UPDATE OF THE COMPETITION & CONSUMER PROTECTION COMMISSION FROM 1 ST JANUARY TO 31 ST DECEMBER, 2022

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Events

PERFORMANCE UPDATE OF THE COMPETITION & CONSUMER PROTECTION COMMISSION FROM 1 ST JANUARY TO 31 ST DECEMBER, 2022

CCPC ENHANCES AWARENESS ON COMPETITION AND CONSUMER PROTECTION AMONG LEARNERS AT THE 2026 JUNIOR FARMER AGRICULTURE SHOW.

May 26 2026
PERFORMANCE UPDATE OF THE COMPETITION & CONSUMER PROTECTION COMMISSION FROM 1 ST JANUARY TO 31 ST DECEMBER, 2022

Consumer Welfare Enhanced Through Strategic Collaboration at Metrology Day.

May 20 2026
PERFORMANCE UPDATE OF THE COMPETITION & CONSUMER PROTECTION COMMISSION FROM 1 ST JANUARY TO 31 ST DECEMBER, 2022

The Competition and Consumer Protection Commission (CCPC) participated in the 25th Annual Conference of the International Competition Network being held in Manila, Philippines.

May 12 2026
PERFORMANCE UPDATE OF THE COMPETITION & CONSUMER PROTECTION COMMISSION FROM 1 ST JANUARY TO 31 ST DECEMBER, 2022

CCPC Strengthens Consumer Protection in Aviation Through Landmark MoU with CAA.

Apr 27 2026
PERFORMANCE UPDATE OF THE COMPETITION & CONSUMER PROTECTION COMMISSION FROM 1 ST JANUARY TO 31 ST DECEMBER, 2022

The Competition and Consumer Protection Commission (CCPC) joined industry stakeholders in the launch of the Standardised Mobile Money Agent Training Manual, an important step toward strengthening consumer protection and trust in Zambia’s digital financial ecosystem.

May 19 2026

Related Links

International Consumer Protection
and Enforcement Network Comesa Competition Commission Energy Regulation Board Zambia Bureau of Standards Zambia Metrology Agency Zambia Information &
Communications Technology Authority

Get in touch with us

Plot 3827 Parliament Road Opposite
Mulungushi Conference Centre Olympia Park, Lusaka. 8:00 hrs - 17:00 hrs, Monday - Friday +260 211 232 657 | +260 211 222 787 +260 975873988 Toll Free 5678 zcomp@ccpc.org.zm X page Facebook page

Our Offices

Lusaka Kitwe Chipata Solwezi Livingstone
Mongu Chinsali Mansa kabwe

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