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Slide 1 of 3: Consumer Protection
Consumer Protection

Consumer Protection

We empower consumers with knowledge on their rights and obligations in the marketplace and improve the handling and resolution of complaints.

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Fair Competition

Mergers and Monopolies

We regulate mergers and acquisitions and investigate abuse of dominance to maintain a competitive business environment.

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Restrictive Business Practices

Restrictive Business Practices

We eliminate cartel behavior and deter restrictive business practices.

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Latest News

News
CCPC URGES BANKS TO RESOLVE CONSUMER COMPLAINTS BEFORE ESCALATION TO THE COMMISSION
Sep 23 2025

CCPC URGES BANKS TO RESOLVE CONSUMER COMPLAINTS BEFORE ESCALATION TO THE COMMISSION

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News
CCPC CAUTIONS CONSUMERS ON ONLINE SHOPPING
Sep 17 2025

CCPC CAUTIONS CONSUMERS ON ONLINE SHOPPING

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News
CCPC RAISES AWARENESS AMONG PUPILS OF KENNETH KAUNDA SECONDARY SCHOOL
Aug 12 2025

CCPC RAISES AWARENESS AMONG PUPILS OF KENNETH KAUNDA SECONDARY SCHOOL

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News
CCPC ENGAGES DON BOSCO SECONDARY SCHOOL LEARNERS ON CONSUMER RIGHTS IN LUAPULA PROVINCE.
Aug 06 2025

CCPC ENGAGES DON BOSCO SECONDARY SCHOOL LEARNERS ON CONSUMER RIGHTS IN LUAPULA PROVINCE.

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Events

CCPC ENGAGES DON BOSCO SECONDARY SCHOOL LEARNERS ON CONSUMER RIGHTS IN LUAPULA PROVINCE.

CCPC ENHANCES AWARENESS ON COMPETITION AND CONSUMER PROTECTION AMONG LEARNERS AT THE 2026 JUNIOR FARMER AGRICULTURE SHOW.

May 26 2026
CCPC ENGAGES DON BOSCO SECONDARY SCHOOL LEARNERS ON CONSUMER RIGHTS IN LUAPULA PROVINCE.

Consumer Welfare Enhanced Through Strategic Collaboration at Metrology Day.

May 20 2026
CCPC ENGAGES DON BOSCO SECONDARY SCHOOL LEARNERS ON CONSUMER RIGHTS IN LUAPULA PROVINCE.

The Competition and Consumer Protection Commission (CCPC) participated in the 25th Annual Conference of the International Competition Network being held in Manila, Philippines.

May 12 2026
CCPC ENGAGES DON BOSCO SECONDARY SCHOOL LEARNERS ON CONSUMER RIGHTS IN LUAPULA PROVINCE.

CCPC Strengthens Consumer Protection in Aviation Through Landmark MoU with CAA.

Apr 27 2026
CCPC ENGAGES DON BOSCO SECONDARY SCHOOL LEARNERS ON CONSUMER RIGHTS IN LUAPULA PROVINCE.

The Competition and Consumer Protection Commission (CCPC) joined industry stakeholders in the launch of the Standardised Mobile Money Agent Training Manual, an important step toward strengthening consumer protection and trust in Zambia’s digital financial ecosystem.

May 19 2026