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Ministry of Commerce trade and Industry

News Article



The Commission is currently working on a paper titled “Event Cancellation and Refunds in the wake of the Covid-19 Pandemic”. This paper seeks to provide guidance to consumers and enterprises on how to proceed with regards to Covid-19 induced event cancellations. In view of the above, the Commission seeks your comments/input on the same. Therefore, kindly find attached the said paper for your attention . 

Submissions can be e-mailed to or mailed to-

Director Consumer Protection

Competition and Consumer Protection Commission

Fourth Floor, Lusaka Main Post Office

P.O. Box 34919


Close of submissions is on 12th February 2022


The Commission

The Commission

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