Phone: 5678 (Toll Free)           Email: zcomp@ccpc.org.zm
DRAFT GUIDELINES FOR ISSUANCE OF FINES:

DRAFT GUIDELINES FOR ISSUANCE OF FINES:

FOR COMMENTS OUTLINING PRINCIPLES AND PRACTICES FOR ISSUANCE OF FINES UNDER THE COMPETITION AND CONSUMER PROTECTION ACT, NO. 24 OF 2010 2016 Contents Part I General Provisions Short title and Commencement Definitions More »

Consumer awareness on Internet Fraud

Consumer awareness on Internet Fraud

By Maggie Phiri In this week’s article, we join Consumer Protection Agencies around the world in commemorating Fraud Prevention Month 2016. Hence, this article will consider sensitizing consumers on internet fraud crimes. More »

Contract Terms and Consumers

Contract Terms and Consumers

Many times, consumers encounter various writings in buses, trading places or on receipts enshrined in offer letters for loans or in insurance terms and conditions which have been accepted as normal trade More »

TOWING MARKET INQUIRY – A CALL FOR INFORMATION

TOWING MARKET INQUIRY – A CALL FOR INFORMATION

COMPETITION & CONSUMER PROTECTION COMMISSION (CCPC) TOWING MARKET INQUIRY – A CALL FOR INFORMATION                                    Did your car ever break down or get involved in an accident and you needed towing services? More »

CCPC WARNS TRADERS PERPETRATING MARKET VICES

CCPC WARNS TRADERS PERPETRATING MARKET VICES

THE Competition and Consumer Protection Commission (CCPC) has warned of stiff punitive measures against firms that will abrogate any provision in the Competition and Consumer Protection Act. CCPC Acting Executive Director, Brian More »

 

Welcome to
Competition and Consumer Protection Commission

The Competition and Consumer Protection Commission (CCPC) is a statutory body established with a unique dual mandate to protect the competition process in the Zambian Economy and also to protect consumers.

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Upcoming Events

Stakeholders’ Workshop on Customer Service and Consumer Protection

Date: August 3, 2016